Insights
Insights
06.25.19
The Top Ten ways to exceed client expectations
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Last week at the AIA Convention in Vegas OPN Sustainability Director, Tate Walker, presented ‘The Top Ten ways to exceed client expectations’. “During the last decade, I’ve used the COTE® Top Ten Measures of Design to frame and push projects further along the sustainability continuum. Last year, I put together a team of subject matter experts to convert the COTE Top Ten Measures into the Top Ten Toolkit. A big part of that effort was understanding how it can address the client’s needs.”
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