The Top Ten ways to exceed client expectations

Last week at the AIA Convention in Vegas OPN Sustainability Director, Tate Walker, presented ‘The Top Ten ways to exceed client expectations’. “During the last decade, I’ve used the COTE^® Top Ten Measures of Design to frame and push projects further along the sustainability continuum. Last year, I put together a team of subject matter experts to convert the COTE Top Ten Measures into the Top Ten Toolkit. A big part of that effort was understanding how it can address the client’s needs.”

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